Terms & Conditions

Welcome to Blue Mountains Tours & Travels. These Terms and Conditions govern your use of our website and services. By accessing our website or booking any travel services with us, you agree to be bound by these terms.

Blue Mountains Tours & Travels is a travel service provider specializing in customized travel experiences, tour packages, and destination planning. We are committed to providing exceptional travel services while ensuring transparency in our operations.

"Company" refers to Blue Mountains Tours & Travels

"Services" refers to all travel-related services provided by the Company

"Client" or "You" refers to the individual or entity booking services

"Website" refers to bmtt.in and all associated domains

"Package" refers to any travel itinerary or tour offered by the Company

3.1 Service Scope

Our services include but are not limited to: travel consultation, itinerary planning, accommodation booking, transportation arrangements, activity bookings, and travel support. All services are subject to availability and confirmation.

3.2 Customization

We offer customized travel packages tailored to your preferences. Final itineraries and pricing will be confirmed in writing before any booking is made. The Company reserves the right to modify packages based on availability and operational constraints.

3.3 Third-Party Services

We work with various third-party service providers including hotels, airlines, transport operators, and activity providers. While we carefully select our partners, the Company is not responsible for the independent actions or omissions of these third parties.

4.1 Inquiry Submission

Submitting an inquiry through our website does not constitute a confirmed booking. It is a request for information and consultation. Our team will respond within 24 business hours with detailed information.

4.2 Booking Confirmation

A booking is considered confirmed only after you receive written confirmation from the Company and any required deposits or payments have been processed. Verbal confirmations or discussions do not constitute a binding agreement.

4.3 Accuracy of Information

Clients are responsible for providing accurate information including names, dates, contact details, and special requirements. The Company is not liable for issues arising from incorrect information provided by the client.

5.1 Payment Schedule

Payment terms will be specified in your booking confirmation. Typically, a deposit is required to confirm your booking, with the balance due before travel commencement. Specific payment schedules vary by package and destination.

5.2 Payment Methods

We accept various payment methods including bank transfers, online payments, and other methods as specified during booking. All payments must be in the currency specified in your booking confirmation.

5.3 Price Changes

Prices quoted are subject to change until a booking is confirmed with deposit payment. Once confirmed, prices will only change in exceptional circumstances such as significant currency fluctuations or force majeure events.

6.1 Client Cancellations

Cancellation terms depend on the specific services booked and timing of cancellation. Generally, cancellations closer to travel dates incur higher penalties. Specific cancellation terms will be provided in your booking confirmation.

6.2 Refund Processing

Refunds, when applicable, will be processed according to the cancellation policy. Processing time varies depending on payment method and third-party refund policies. Some services may be non-refundable.

6.3 Company Cancellations

The Company reserves the right to cancel bookings in exceptional circumstances. In such cases, clients will receive a full refund of payments made or alternative arrangements will be offered.

Clients are responsible for ensuring they have valid passports, visas, travel insurance, and any other required documentation. The Company can provide guidance but is not responsible for document procurement or issues arising from invalid or missing documents.

It is the client's responsibility to verify health requirements, vaccination needs, and travel advisories for their destinations. The Company recommends comprehensive travel insurance for all bookings.

8.1 Limitation of Liability

The Company acts as an intermediary between clients and service providers. While we exercise due diligence in selecting partners, we are not liable for acts, omissions, or defaults of third-party providers. Our liability is limited to the fees paid for our services.

8.2 Force Majeure

The Company is not liable for failure to perform services due to circumstances beyond our control including natural disasters, political instability, pandemics, strikes, or other force majeure events.

8.3 Travel Insurance

We strongly recommend comprehensive travel insurance covering trip cancellation, medical emergencies, lost baggage, and other travel-related risks. Insurance is the client's responsibility.

Clients agree to behave responsibly during their travels, respect local customs and laws, and follow guidance provided by the Company and service providers. Clients are liable for any damages or issues caused by their actions.

Clients must inform the Company of any special requirements, medical conditions, dietary restrictions, or accessibility needs at the time of inquiry to ensure appropriate arrangements can be made.

All content on our website including text, images, logos, designs, and itineraries are the intellectual property of Blue Mountains Tours & Travels or licensed to us. Unauthorized use, reproduction, or distribution is prohibited.

Your privacy is important to us. Personal information collected during inquiries and bookings is handled according to our Privacy Policy. We do not share your information with third parties except as necessary to provide our services.

Any disputes arising from these terms or our services will first be addressed through good-faith negotiation. If resolution cannot be reached, disputes will be subject to the jurisdiction of courts in India.

The Company reserves the right to modify these terms at any time. Updated terms will be posted on our website with a revised date. Continued use of our services after changes constitutes acceptance of the modified terms.

For questions about these Terms & Conditions, please contact us: